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FAQs
- Q: When will my car be picked up?
A: We try to work with your schedule.
You give us an idea for the best date for you and given enough
notice, we can usually pick it up that day. Normally we allow a
2-3 day window for pick up.
- Q: How long will it
take?
A:
Most moves, even cross-country, can be done in 10 - 14
days. Now and then, things happen that can delay the truck. Even
so, it should still arrive in less than 3 weeks.
- Q: Is my car
insured?
A: Yes. Proper insurance is required in
order to transport vehicles.
- Q: Many companies offer
"Door to Door" service. Can you really pick up my car at my
house?
A:
Sometimes. However, there are several obstacles that
may prevent that. City and state laws may prohibit large trucks
from traveling on city streets. Also, these trucks are HUGE. They
are longer and almost as tall as an average ranch style house.
Small city streets are almost impossible to navigate without
causing damage to something. Damage could occur to public and
private property, the truck itself, or YOUR CAR. Meeting the truck
somewhere nearby that has a large parking lot is usually a better
idea.
- Q: Can I put personal
belongings in my car?
A: NO. It is illegal and belongings are
not insured. The driver is not responsible for it.
- Q: How do I
pay?
A:
A deposit paid by check or credit card gets things
underway. The balance paid by cash or cashiers check is due on
delivery. This seems to work best, however, other arrangements can
be made in advance.
- Q: I just bought my next project car over the
Internet. It doesn't run. Can it still be
transported?
A:
Absolutely. We haul Internet purchases all the time.
Inoperable vehicles add labor and, sometimes, extra outside
expense, so there are extra charges because it doesn't run.
Inoperables must roll on tires that will continue to hold air and
have brakes, both parking and hydraulic.
- Q: What should I do to prepare my car for
shipping?
A:
Make sure it is free of contents. Check that tires are
inflated properly. Make sure brakes are working. Check coolant
levels. If the vehicle has an alarm, disarm it.
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